Definitely a 5 star rating for Ryan Old’s plumbing service. We have used them in the past and again, just recently for kitchen renovations. Right from the first contact, to the booking and then the actual plumbing work, this service is very efficient and reliable. Jake, the plumber who did the work, is trustworthy, courteous, a good communicator and very good as a plumber. An ancient plumbing system had to be removed and replaced and Jake was so helpful, especilly as there had to be a delay because the cabinet maker hadn’t finished on the original schedule. We would certainly use Ryan Old plumbing again and would also recommend Ryan’s plumbing service to anyone else.
My parents had Ryan come and install an extra downpipe because there was too much water in the gutter and it was going everywhere. They were happy with his work. He came promptly and had a look then organised a time to come back with another worker to do the job. The price was reasonable and we all appreciated how quickly they got the work done! There has been no problems with the gutter since.
Not happy. I asked for a new hot water system to be installed. There was trouble with it switching itself off but the installer said they had worked out the problem and left. The nest day the system switched itself off again so I rang them and told them this. Their reply was that it was working when they left so it would be another charge to get an electrician out. Since the hot water system has been installed there is now hammering in the water pipes everytime you turn on a tap. They advised that there would be also another charge to rectify this problem. I think I was overcharged for the hot water system in the first place and then they wanted me to pay more for the extra problems they caused? Sorry guys but I thought I would give a you a chance and you blew it.