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I wish I could include a photo so I could show you the almost black 'Bliss' foccacia I just received. I had driven back to work before I opened it. I thought staff had left it in the grill for a very long time. The worse part is that I'm a regular and staff would have seen how charcoal it was before staff wrapped it, but thought poorly enough of my repeat business that staff would still serve it to me. I go here regularly and this is the second time I have been surprised by poor service. Last time I didn't go back for a while. Very disappointed.
Just came across Salt and Pepper on a weekday at lunchtime. Was most impressed. Had a vegetarian wrap that was absolutely beautiful. The customer service was efficient, friendly and accommodating. Wish I lived closer so I could go here more often! Highly recommended