Sandalwood Van & Leisure Park is situated 10 minutes south of Ballina and 6 minutes to Patches Beach. The park caters for powered and unpowered sites, shady tent sites and cabins and provides a swimming pool and BBQ area, children's playground and amenties and laundry. Pets allowed and horses by apppointment. Weekly and long term rates available.
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Stayed in caravan park last year and found it fine for campers as we didn't need to use the amenities. This year stayed in a cabin. Would never stay again. Bad enough we walked in to find there was no bathroom, just a toilet with a curtain round and no hot water. I mean NO HOT WATER. Pipe to cold water only. Washing dishes meant boiling kettles of water. No, air-con and as we had to use the amenities, surprised to find no soap to even wash hands. Bedding is also extra . Make your own bed. Booklet also advises us that we are getting value for money, for the area. Since there is nothing but a small shop in the area, we do not agree.
Called up to make a booking. Myself and two children. At no point was I told the place couldn't accomodate children. Further into the conversation I was told that it was more a retirement village than anything. Was going to book for two nights as that was all that was available for the kiddy section of the camp ground. I made them aware that my elderly uncle and aunt from Ballina would want to visit and he suggested that it was best of I went to visit then instead! Really????????? After a further conversation and me persisting that my uncle and aunt were just coming to visit me he states just this week he had a family arrive for holiday and the next minute there were 8 people in the pool and none of the residents could get in! Absolutely disgusted! Would never come and stay here. I have not seen on the website at all that visitors were restricted!?!?! OR that children were not welcome!!!! And not to mention that they are slagging off other guests at theirread more