Dealers for Pfaff, Singer and Brother domestic Sewing Machines. We also repair and service industrial and domestic sewing machines in our on site workshop. We have Parts and Accessories for most machines. Sewing Machine Warehouse is a family run business that we started in 1992.
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I would not recommend this buisness to anyone....My machine was left for weeks and never repaired.... When I rang to enquire the staff were very abrupt and rude...Very poor customer service and a dissapointing result as I picked up the machine the same as I left it with the repairs still not completed.
Hi Jennifer, I can see you are out to cause some damage. I am not sure why you aren't telling the truth though? You dropped your machine into us for a fairly difficult job. Your machine is 40 years old and has a broken switch. It had been dangerously hard-wired by someone else and you asked us to return it to factory standard. We were happy to do that as we are the only store around that has a licenced electrician on site. Normally this sort of work can take a couple of weeks as we have to source parts which are no longer available new. After 3 days you had called twice asking if it was ready but the parts were a while off. You asked if it would be ready in another two days in which we couldn't promise. You then told us not to go ahead and that you would pick it up. You picked up the machine as you had indicated and all was ok. We weren't rude to you in anyway, in fact You even apologised to us for being rude. If you would like us to do the job, we still can, just not in one week