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Was supposed to be a simple wash & blow dry and turned into the worst hair experience ever.
My hair was horribly knotted and matted upon leaving the basin, I was horrified. The girl proceeded to tear at my very long hair to try undo what she had done, her brush and the floor around us was quickly filling up with my hair which she was tearing out. I sat there helpless & mortified saying what is going on, look at the state of my hair.. She proceeded to tell me that surely my hair is always like this after shampooing - I replied NO! Then went on to tell me to "stop stressing out". At some point a rude colleague approached clearing her throat loudly and obnoxiously and made a stupid remark attempting to make me feel uncomfortable, likeread more