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I made an appointment for my son and they just left us waiting for ever, the young guy working there loves playing with his frame glasses before offers any help, there are lots of other eye test centres who offer even better prices, these ones at Australia affair are rip offs any way, cheap $2 Chinese frames
After finding out there was a fault in my glasses after visiting another Optometrist due to having severe headaches and burning sensation in my eyes for 4 months, I returned to Southport Specsavers to address my concern. Initially I was sent away and instructed to change my work surroundings (natural light) however this did not proveread more
Not happy. Gave my appointment away (without calling me) when i was 4 minutes late. No phone call or apology, they just expected me to wait 40mins. Staff were and unhelpful (not just on this visit). This time was the last straw! I have since gone to a smaller company and received the customer service i believe i should have received being aread more