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Medical Centres

St. Antony Medical Centre

13 Reviews
(03) 5940 5245

2-6 Princes Hwy

Pakenham, VIC, 3810

2-6 Princes Hwy

Pakenham, VIC, 3810

St. Antony Medical Centre

Contact details

Visit website
(03) 5940 5245
(03) 5941 5444
91125742565

Brands

  • Medical Centre
  • Bulk BIlling

REVIEWS (13)

Very good
7
Good
0
Average
0
Poor
1
Very poor
5

Tell people what you think.

Help others by sharing your experience with this business.

GypsyGirl05
Review to win entry OVER 3 years AGO

Great Medical Centre! Myself and grandchildren have been going there for 3 years. Staff, Nurses and Dr's are brilliant. A big Thank you

Bavly Nasralla
OVER 4 years AGO

great medical center lovely staff and great doctors

Danrj
OVER 5 years AGO

I Called to make an appointment today, was told there was 1 available at 14:20 with DR Y.N ,unfortunately and although he is a good doctor I could not wait his normal waiting time of 1hr so I elected for another doctor. I was told there was a 13:40 spot available which was in 15 minutes. I accepted this appointment with DR L and began rushing to get ready. I unfortunately left the centre at 14:50, yep after declaring that I couldn't wait there normal waiting time, I waited over 1hr and still didn't get seen.
Now me and my family have been loyal to this surgery for 6yrs and I have seen regularly 4 different doctors. DR A is my favourite. The reception are always pleasant on the phone and in person. All the doctors I have seen have all been great. Are we forgetting the basics of customer service. I can no longer accept a waiting time of 1hr minimum.
Please review the basics of good customer communication and acceptable waiting periods. D.J.

Mumma11
OVER 5 years AGO

Reception staff was so rude to me on the phone and the doctor was even worse. Only went down a few times for little things but wouldn't go them with any major health concerns.

FairDinkumTruth
OVER 6 years AGO

Staff of this medical clinic lack professionalism. Each reply is defensive and poorly articulated. Perhaps acquire some interpersonal skills and invest some funds towards training for your staff.

If you value your integrity , I'd strongly suggest that you seek professional medical care elsewhere. I'll avoid this place

Cecilen1
OVER 6 years AGO

Your comment does not help, Could please be more specific and explain what was the problem? So we professionally attend.

FairDinkumTruth
OVER 6 years AGO

It doesn't help you because it's honest. Look at all these negative reviews, listen to your patients!! Clearly you are not improving. Thank you.

Cecilen1
OVER 6 years AGO

You didn't attend to my question and answer it you just want to be negative without having a good reason, if we were as you saying , we would

Cecilen1
OVER 6 years AGO

Again we do our best to help all our patients we are very positive in addressing any issues to improve our services but we understand that you don't have issues but you just want to be negative to us without reason thanks

FairDinkumTruth
OVER 5 years AGO

Your reply just reinforces my view. You are rude, that is the problem and it is that simple. Your staff lack interpersonal skills and phone etiquette is non existent.

Simon,VIC
OVER 5 years AGO

As a fellow patient but has a happy patient of this clinic, this person obviously had a bad experience that he doesn't want to share. Personally my experience is the opposite but that's what you get in business. Each person who comes online looking for reviews needs to take it with a grain of salt and decide for themselves what they think is right, but I just want to balance this out to say that there are a lot of happy patients who go here as well.

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