It needs to be clarrified that although my one and only experience was very good and proffessional they have a "policy" regarding new pets. When my cat was discovered limping one morning the only available appointment was at 6:40pm - I was relieved but was then asked if she had been before? Not this cat was my answer, we are new to the area, but I have been previously with our other cat . Sorry we cannot see her today! was the reply as all "new" pets need at least a 30min pre-history appointment before the vet will consult and as the vet was only open until 7pm I would have to bring her in tomorrow. They didnt budge on this policy despite the fact that i explained that I had caught the bus today so that my husband could have the car to take the cat to her appointment and I would not be able to make such arrangements the next day. Or despite my explaining that the cat was in pain (she had an injured back leg and was visibly limping). Take her to theread more
Further to my previous review, I wld like to add that this vet is OUTSTANDING! My cat has been transformed from an (almost) dying animal to a healthy, active and happy creature, due to the advice and ministrations of Catherine Parkin at this practice. Can't recommend Catherine highly enough..competent, compassionate and innovative, and reasonable prices too.
After hassles with another vet clinic, took our cat to this practice where Catherine Parkin examined said cat and explained very clearly and fully about the cat's kidney disease, prognosis, care, treatment etc etc. She has a way with animals! Her great care and advice has resulted in our loved moggy jogging along ok and seemingly contented now. Nothing is too much trouble and I've had reason to contact the clinic often due to cat's condition and always received top-notch assistance and advice. Can't recommend highly enough!!!
Very impressed with the level of care my dog recieved during his recent surgery. Dr Sally was exceptionally competent and explained the surgery details and all post operative care that was required. They don't recommend a procedure unless it is genuinely required and are not out to make extra money from their patients. Great vet and great staff assisting her. Will continue to take my pets to this practice.