I've been banking with St George all my life. I have been a loyal customer and borrowed millions of dollars through them. The "friendly dragon" is no more. For many years now they have been ruthless, uncaring and treat their clients like worthless, replaceable comodoties. I have moved to another banking organisation and definately can not recommend the dragon! BE WARNED-
As a professional investor, I have had a huge number of major problems with St. George Bank. These problems range from MAJOR banking errors in calculation to extreme rudeness of staff. Unfortunately, I cannot recommend St. George Bank for either personal nor investment banking purposes.
As with insurance, its easy to say a company is great if youve never had a claim or had to call them, like I did today with St. George. I was trying to find out why money transferred to my account hadn't been credited after five days, which is bad in itself. It took a half-hour to have them answer the call then another half hour while the representative waited in vain for another department to answer. We both gave up at that point and I said I would move my account and make aread more
As far as having a credit card with them goes, they are an absolute NIGHTMARE. As soon as I'm overdrawn ...whether it be $50.00 or $200.00, this people call and call and call. They ask me for identity details and expect me to answer when they could be anyone. Why let allow customers to go over their limit if they are going to be rude!!? Avoid at all costs!
The first team leader I originally spoke to was like a broken record she kept repeating the same phrase & would not listen to what I was saying, her poor customer service skills sure won't do anything positive for the company & will annoy all the clients. If you want to get anywhere with this company you need to call until you get through to someone reasonable & helpful after my 4th phone call I got through to someone helpful in the Kogarah branch & her sympatheticread more