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Very unprofessional to ring up on the day, 2 hours before the appointment and say they can't do my daughter's hair, an appointment made 3 weeks before, because they finish early on the Friday!!!
Where is the common decency to either ring at least the day before, or within the 3 weeks. I guess they saw that she was a new client and decided she wasn't worth the courtesy!! They must not need the business. Terrible service.