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This service has to be a joke if you can even call it a service i have rung them 6 times trying to find what happened to my parcel they are saying was delivered its a $1000 big w layby they now cant find i have sat home 4 days because they cant tell me if its on a truck been delivered to what address or still at the depot they just keep saying we will get someone to investigate then call back but NO ONE calls back i am on holidays not to sit around waiting like a prisoner in myread more
Can I recommend a local service Holdsworth Couriers
Very bad service, similar story as the one below. I was home, waiting for delivery but at the time the tracking system says delivery was made nobody rang the buzzer, no delivery note was left but package was brought straight to post office, maybe driver wanted early night home......? Anyway, I rang their customer service number and they stick to their fantastic tracking system and actually saying they are right. Well, I was home so maybe the driver couldn't find the buzzer?read more
If anyone out there has/needs/wants to even consider about using Star Track, then please give up that thought for ever and forever after reading this! I read about these gentlemen's comments before choosing them, and too bad I had to find out the truth the hard way. And in my case, the driver didn't even bother trying, just decided, "oh, it's too late for me, let's just put in 'receiver not available' and go home to chill". Funny that I cleared the whole day off to wait for myread more