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BUYER BEWARE: Ordered online 2 pairs of runners, drove some distance to pick them up and Stringers Sports only had the one pair in stock. Purchased the 1 pair in store didn't relised until home I got charged for both. Rang to ask to post out second pair free of charge once in stock for the inconvenience. First customer service person obliged but then got handed over somebody else who reneged. Not great customer service at all!
Unfortunately I didnt read the store reviews before placing an online order. They simply dont have the stock they advertise on their website. They also fail to communicate with their customers. DON'T purchase from these people. You will be left frustrated and without the product you ordered. It is sad that so many companies are like this. I'll never order online from this company again.
I recently placed an order with Stringers on a Friday for a pick up purchase, I phoned the store at the end of the day and it rang out and went to voice mail so i left a message to find out how soon i could collect. I tried to call again several times on Monday, the phone again went to voice mail so i left another message. By the afternoon i sent an email requesting the same information. I received an email later that night saying that the shoes would need to be ordered in. I then did a search on reviews and found terrible reviews. I wrote back asking for a time frame. The response was 2 business days and that the shoes shoes should arrive and they would let me know. I emailed again on Thursday (4 business days later) of which i received no response. I emailed again on the Friday and finally received a response that the shoes were ready to beread more
I reckon the old man you where served by is Frank Stringer, the original owner. The old shop was the best in Melbourne's south east, especially for specialty footwear. But the services seems to have dropped off with the advent of online shopping.
The reason I placed an order with Stringer\'s Sports was for the range of stock and price of their products (quite comparable to other sites). I do read online reviews before I buy from sites but despite the majority being negative I decided to place an order with Stringer\'s. Now for most people out there who dont know, there is a TACTIC being used by most online sites these days where they hold minimum stock on-hand but advertise that they have every product under the sun. Only for you to purchase it then get an email a couple days later saying that they \"have run out of that product and will be ordering it from the supplier\" or offering you other \"similar\" products. Truth is they never had it and \"order-on-order\". This happened to me last year when other store made me wait 3 months before I finally reported them and was able to get my money refunded. ANYWAY I got that exact email from Stringer\'s Sports 2 days after my order was placed. I proceeded toread more