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My parents have been going to Sun Seng for many years, yet our last experience would show the restaurant's true colors. After waiting over an hour and a half after our entres our main courses filtered in over the next hour. after confronting management about the appalling service (no apology or even the vaguest concern), the management offered us a choice of five percent discount or they will call the cops. Needless to say, this is the absolute worst Chinese in Perth, and we will never make the mistake of dining there again.
My husband and I went to SunSeng in Woodvale for a meal and we were absolutly shocked at the service here. After 40 minutes we received our meat dish but no rice arrived till another 35 minutes had passed. We did complain 3 times that we had not received our ordered rice and our meat dishes were getting cold. We ended up eating our meat dishes warm and had finished before the rice came to us. When we complained to the management their continual reply was that it was our opinion that the service was poor and they had done nothing wrong to honour any form of discount or apology. I would strongly suggest not to use this Chinese Restaurant because of the managements lack of professionalism and poor customer service for their paying customers.