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I popped into Suncorp bank at the Pines, Elanora to see if it was possible to lodge a claim for items I hadn't received but had paid for with credit. There was a bit of a line up to see a consultant at the time I visited. After about a 10-15min wait, I got to speak with a lovely staff member, Amy Tessmann. She was wonderful, polite and helpful. She sympathized withread more