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This was the worst experience!!! I brought a scoop-on deal which included a manicure and pedicure. When I walked in there was no hello, only a comment that was crude to say choose your nail colors over there! Then I wasn't told where to go after that until I heard one yelling here, here, sit! I sat in the chair with the pedicure spa attached, the water was boiling hot and nearly burnt my feet off! They were rough on my fingers and almost a week after my manicure my skin around my nails is pealing away and extremely sore with cuts. I felt horrible whilst in the salon and couldn't wait to leave!! And on departing from the salon none said goodbye, it was the most putrid customer service! salons like this shouldn't be allowed to function
From my experience, this place was recommended by a friend. I strongly believe that the service provided by the staff there was fantastic and I have been going there since they opened. The salon was clean, staff were friendly and professional. Good job guys. Jen
All I can comment on is my experience, which was the best manicure I have ever had! The quality was amazing. I just asked for normal OPI on my (real) nails and not only were my nails filed to perfection, the polish lasted for ages. I thought the staff were friendly and the salon was nice and clean. Best of all, they are open on a Sunday.
I'll be making an appointment for a mani + pedi for this weekend. I have recommended this business to my friends and will continue to do so.
thanks you for your HONEST feedback. Greatly Appreciated
Absolutely terrible... I was recommended to use Harmony Gelish by the manager and told it lasts longer than Shallac. Shallac being two weeks and Harmony being three weeks. So I went for Harmony as I needed the colour to last for a wedding away up Northern Australia. However in less than a week I had three nails peel off. In less than two weeks all that remained were three fingers left with polish. Disappointed!!read more
Thanks for your comments regarding this issue.
We strongly support Harmony Gelish Gel Polish which was recommended to you. Gel Polish is not hard as acrylic so if you pick at them of course they will lift. When you came into the store yesterday showing me what was left if was evident that they were picked at! I happily agreed to repaint the rest of the fingers with the same color out of good will. All our staff are fully trained with this type of polish and our customers are very satisfied with the quality and service provided at our salon.
I hope you have better luck elsewhere.
I have never had acrylic so canÃ¢??t compare. I can only compare Harmony Gel Polish to normal polish. Normal polish lasts me longer. I donÃ¢??t blame the polish itself but the app. As mentioned after having Harmony applied, it didnÃ¢??t look like enough coats/thickness was applied compared to the thumb nails which were applied by someone else. The thumb polish is what lasted as the other nails peeled off on their own accord (not forced) in less than a week. I may have pulled the remaining polish off as it was very annoying when the polish was half lifted clinging onto clothes.
I could go into detail about the ordinary pedicure and PAINFUL manicure that had me bleed. But wonÃ¢??t. I would love to see the qualification papers of the staff who applied my Harmony Gel Polish. Please note, I do not blame the staff but the business and the way it conducted itself with any of my concerns.
The fact Nails4U would only fix the ruined nails and not redo the whole job is not good will. It is rectifying bad work which Nails 4 U never fixed.
Please note after 2 weeks of wear and tear (and also picking at them) of course they are going to chip. Even when you came into the salon and actually started picking at the thumbs in front of me I knew that this was the real reason why the Harmony Polish did not last well on you. As stated before i was offering to repaint the nails out of good will even though i knew that it wasn't the salons fault.
PS. if you had heard bad comments of our store i doubt you would of visiting the first time 2 weeks ago, so please do not make up stories due to your bad experience with your nails.
Once again sorry for the inconvenience caused and better luck elsewhere.
As stated earlier and a few days after getting the polish applied, I complained to you about the polish coming off. It wasn't even ONE WEEK!!! As I was in Nth Australia I asked what I could do to save the polish a little for the day of my sisters wedding. Luckily for me I found a normal polish that matched the colour to hide the bad work.
I only lifted the polish to demonstrate to you that even the few nails that you claimed didn't need to be redone were coming off.
All the best for the future and I hope you learn from this and better your service in the future for other customers.
Am sorry to read such a horrible experience. I paid for a "deluxe" treatment with these guys, FAR from "deluxe". The staff was rude, her "massage" more more like rubbing lotion on my legs and foot, and her nails were long and were digging into feet. The only good thing was the polish, when I double checked at home, there was still calluses left under my feet which I wanted them all removed etc.
You pay cheap, expect cheap - but everyone knows the reputation of these type of nail "salons" if they can call themselves that.