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I went to this store at about 2pm on a Saturday. There were 3 or more putting stock out. I woman on the till. When I got in line to pay I was about 7th in-line. The woman answered the phone and dealt with a query while she was serving a customer. A man came behind the counter and everyone thought he was there to serve but took some money out of the till and walked off into the office. 2 people in the line left at this pont but I wanted my item so waited another 8 minutes for this 1 person to serve me. Prices were high as well, I won't be back, Balcatta is not too far to go for better service.
I used to frequent this shop all the time, But after repeated attempts to try and get some customer service, I soon found out they have no interest in customer service, I walked in there knew what i had to get, I then selected the items, Went straight to the counter to pay for them, The staff behind the counter was on her phone on facebook, I can clearly see this, I said in a very friendly voice, Excuse me i would like to pay for these items, staff just looked to the left and ignored me, I said ok, get your manager, Still no response, So i just walked out and left
$760 worth of products on the counter.
I wont be going back there ever, Its a shame wat is now happening with customer service.
My customers never complain about my service.