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As somebody who has volunteered here for almost 2 years I can absolutely vouch for how amazing this place is. It might not be the pretty but these dogs are so truly loved and cared for, they have large areas in which they can play outside during the day equipped with shelter, water, paddling pools and beds. Most of the people here volunteer their time for these dogs and would go to the ends of the earth to care for them. I would suggest anyone with negative comments or false accusations of neglect to roll up their sleeves and come down to volunteer & help instead of writing unjust reviews that are only affecting the dog's chance of finding their furever homes.
This place is a joke. The staff was rude and unwilling to let us look at any of the dogs they had. I live locally in Kalamunda and wanted to adopt a dog from the local dog shelter. As i always gave donations to the swan Animal Refuge i thought i would try there. We where made to feel very unwelcome, not even allowed through the gate, they spoke to us through the fence. They said they had no dogs available for us to look at and when i asked about Lou Lou (a dog i'd seen on the website) They said no we can't re home her, she bites. Well, Why has she been on the website for 6 months + then. You couldn't see any of the dogs or there characteristics, which i thought was unusual. The place was really grubby . I've bred dogs in the UK and New Zealand, also fostered dogs from our local animal shelters, they spoke to me like i didnt have a clue. DO NOT GO HERE. Its like they don't want to get re home any of there animals, which is very sad for the dogs as well as the peopleread more
I wasn't impressed by my visit to the Swan Animal Haven however my parents did adopt a dog through them. I found the staff that I spoke with unrealistic in their expectations, unhelpful and defensive. It appeared to me that they didn't want to adopt any dogs out which to a certain extent I can understand. The premises were uninviting and untidy, with an unfriendly vibe about it Overall I was disappointed and did not adopt a dog from Swan