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I cant fathom how this company can still be in business. They have absolutely no understanding of what customer service entails. Their staff lack knowledge and are rude and obviously dont care about repeat business. I would avoid using them if you care about your pool or even if you want a return phone call. There is a pool shop right across the road from them who are streets ahead of them in terms of pricing, knowledge and friendly customer service. Other pool shop even returned my phone call at 6pm Friday night when I was having problems with my Jet Vac cleaner. STEER WELL CLEAR!
Pitiful customer service - especially the mobile pool servicing staff, rude and abrupt ... but also experienced similar attitude from management. The pool servicing franchise to avoid on the Northern Beaches...
On my first visit to shop was 'served' by very rude management. Very unusual from the usual service we get around. Walked out immediately and encountered the opposite just down the road at Peninsular pools.