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I will never use Swimart North Ipswich again. Organised a spa repair with them, received an invoice marked "overdue - urgent attention required" the day before the service guy came to fit the replacement parts. Despite the fact the spa was still not working, next day we received an abusive phone call that we hadn't paid yet. I did point out that the terms of trade shown on the bottom of their own invoice said "Payment in full required on completition". No apology - just more abuse so I made them wait a few days for their money. Felt sorry for their subbie that actually did the job. He was good.