Computers Retailers

Talk To the Mac

8 Reviews

32 Grafton St

Cairns City, QLD, 4870

Talk To the Mac

Contact details

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(07) 4041 6000
(07) 4041 6622
75065100521
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REVIEWS (8)

Very good
5
Good
0
Average
0
Poor
0
Very poor
3

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judiloughnan
a year AGO

I took my Mac Book Pro for a clean and check up as it was running slow. I am very happy with the end result as now nice and clean and running so much better.

Robert Jensen
UNDER 1 MONTH AGO

Thank you for your feedback Judi, we appreciate it and we are delighted your laptop is running smoothly.

Dkpipes
OVER 3 years AGO

Took my MacBook Air in under warranty as it was not turning on. Was told there would be no fee when I dropped it off. The issue somehow resolved itself whilst in the shop for 4 days and was working again. Was expecting to pick up the laptop with no cost incurred. Went in to pick up my computer and was slogged with a $75 “diagnosis fee”. I questioned why the cost if the issue resolved itself and was told because they had to connect their machine to confirm that there was no issue??? Even if this was nessassary, they never rang to confirm such a charge. Such a joke! Avoid this place.

Robert Jensen
UNDER 1 MONTH AGO

Dear Dkpipes,
We are sorry the team in the old Talk to the Mac let you down.

Talk to the Mac was purchased by my family owned company and is trading successfully at Shop 6, Plaza 200 Mulgrave Road, Westcourt.

Please do not hesitate to visit us as we are committed to quality work performed promptly.

Phibbsy
OVER 4 years AGO

I would like to thank these guys for their fantastic service. They've helped me on numerous occasions and always solve my mac and iwatch issues or give me tips how I can solve my network issues. Very happy customer.

MaryJA
OVER 4 years AGO

I dont often write reviews but in this case need to let people know that this would have to be the worst customer service I have ever experienced. Dropped off my laptop Monday for the screen to be replaced, apple warranty, now its Friday 23rd December need my laptop to run my business off site over the Christmas period (dont want to have to come into the office) and now they are going to cancel the repair because Im picking up my laptop, Told them I would bring it back on Wednesday - no not helpful at all. They are saying it's Apple - Apple are saying it is them.

Robert Jensen
UNDER 1 MONTH AGO

Dear mary JA,We are sorry the team in the old Talk to the Mac let you down.

Talk to the Mac was purchased by my family owned company and is trading successfully at Shop 6, Plaza 200 Mulgrave Road, Westcourt.

Please do not hesitate to visit us as we are committed to quality work performed promptly.

James Connors
OVER 4 years AGO

Very impressed once again. Staff know there stuff and are really willing to spend time and help. I've been in many times and they have always come up with a solution when I throught it was hopeless. We booked it in, had an sms the next day saying everything would be covered and parts were already ordered and it was ready the day after that. In the past it was not that quick but they always let me know how long it would be.

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