<img height="1" width="1" style="display:none" src="https://www.facebook.com/tr?id=1210540665669351&ev=PageView&noscript=1" />

Computers Retailers

Talk To the Mac

7 Reviews

32 Grafton St

Cairns City, QLD, 4870

Talk To the Mac

Contact details

Visit website Email this business
(07) 4041 6000
(07) 4041 6622
75065100521
Is this your business? Claim this business

REVIEWS (7)

Very good
4
Good
0
Average
0
Poor
0
Very poor
3

Tell people what you think.

Help others by sharing your experience with this business.

Dkpipes
7 months AGO

Took my MacBook Air in under warranty as it was not turning on. Was told there would be no fee when I dropped it off. The issue somehow resolved itself whilst in the shop for 4 days and was working again. Was expecting to pick up the laptop with no cost incurred. Went in to pick up my computer and was slogged with a $75 “diagnosis fee”. I questioned why the cost if the issue resolved itself and was told because they had to connect their machine to confirm that there was no issue??? Even if this was nessassary, they never rang to confirm such a charge. Such a joke! Avoid this place.

Phibbsy
OVER a year AGO

I would like to thank these guys for their fantastic service. They've helped me on numerous occasions and always solve my mac and iwatch issues or give me tips how I can solve my network issues. Very happy customer.

MaryJA
OVER a year AGO

I dont often write reviews but in this case need to let people know that this would have to be the worst customer service I have ever experienced. Dropped off my laptop Monday for the screen to be replaced, apple warranty, now its Friday 23rd December need my laptop to run my business off site over the Christmas period (dont want to have to come into the office) and now they are going to cancel the repair because Im picking up my laptop, Told them I would bring it back on Wednesday - no not helpful at all. They are saying it's Apple - Apple are saying it is them.

James Connors
OVER a year AGO

Very impressed once again. Staff know there stuff and are really willing to spend time and help. I've been in many times and they have always come up with a solution when I throught it was hopeless. We booked it in, had an sms the next day saying everything would be covered and parts were already ordered and it was ready the day after that. In the past it was not that quick but they always let me know how long it would be.

Barbara Alice
OVER 2 years AGO

The staff member I interacted with today was courteous, patient and extremely helpful. I am sure he recognised immediately that I am a bit behind the eight ball when it comes to technology, but he persevered and solved my problem. What a star. Thank you!

SIMILAR IN THE AREA

  • Stationery Retailers 0.07 km

    Tosco Office National

    Cairns
    No Reviews Yet

    Closed until Monday

    8:30 AM - 5:00 PM

  • Computers Retailers 0.87 km

    COMPUTER RESOURCES CAIRNS

    Cairns
    No Reviews Yet
1 2

OTHER NEARBY SERVICES

  • sponsored listing
    Hairdressers 0.24 km

    Pulse Hair

    Cairns
    19 Reviews

    Closed until Tuesday

    9:00 AM - 7:30 PM

  • sponsored listing
    Removalists 1.88 km

    Willmove FNQ

    Portsmith
    9 Reviews

    Closed until Monday

    9:00 AM - 5:00 PM

1 2
BESbswy