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I leave my dogs here regularly when I travel overseas I have nothing but praise for the staff and the facilities. My dogs love being in the lounge and beds so really appreciate the special suites available. Dogs are always clean with toenails clipped on collection. You can't make everyone happy BUT I will say we are extremely happy and still take the dogs for holidays as Tarraray even now after we have moved away from the area.
Fantastic facility. My two dogs, cat and rabbits were there for 6 weeks. We were allowed to visit and take the dogs out to the beach. The girls were amazing and always helpful. The facility was spotless and the suites are huge. I highly recommend leaving your pets here and the best sign was Harry and Sally dragged us in the door every time we bought them back from a day out. The best we have ever used.
My wife and I boarded our lab there for a 5 day period.
Since she only eats a certain kibble, we supplied her food which they charged us to feed her. She eats 6 cups a day and we supplied 33 cups. For some reason she came back with 2/3 of her food remaining and she had lost almostread more
This wouldn't surprise me after attending there for a job interview and was shocked by what I saw I declined the position, the staff in charge wasn't shy in telling me how much they hated cats, the Dogs and the workers looked miserable!! It smelt rotten in there!! the management staff was no where to be seen and the feel of the place wasn't welcoming not somewhere I would ever place my beloved pets especially when I have seen how a boarding kennel should be run . Sadly their customers are learning the hard way about this place and it saddens me that our pets are in my opinion simply used as monies towards them on show dogs.
My Dogs were so happy here. Outstanding facility, spotless and the staff were fantastic. I would highly recommend this establishment. I had no problem with the deposit in order to ensure my pets were well looked after whilst I was away. I don't know where others have been but this is the best for us. Truly 5 Star.