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Telstra store at World Square shopping centre is relatively a small store with only a few steps deep and a few more steps to either side of the store, which is the product display area or the waiting area.
I had the chance to visit this place a few weeks back and my response has been mixed. Some of the staffs are quite experienced while others are quite novice. Most of them are quite practical in their customer service, but some are not the friendliest of its kind. On my follow up visit to the store I saw a staff getting frustated by customers who spoke foreign language and his response was somehow quite direct and less accomodating. I believe the conversation might have gottenread more