Telstra Store

Incredibily BAD SERVICE!!!!!!! - there were no problem solving skills - l was advised by a member of the store to come in and do identity when l got there no one had any idea what to do, then l came back a week later - booking an appointment both times and still no joy and no phone - the team were not even intertested in calling the telstra control group to fix the problem - do yourself a favour and go metres down the road to WOLF mobile they know their stuff

When staff can't even activate a SIM card on a a new phone it make sure you think.. has happened on two seperate occasions Now with this lot. Frustrating and poor form!

The people who work here are so rude and arrogant. Prior to going prepaid I was on a plan and would go in to pay my bill and they would treat like an absolute loser.