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Never helpful. Always seem like they are inexperienced and just want a quick sale towards their commissions. I was a customer and I have been there 3 times. Yes 3rd time lucky to learn I'll never go there again. A poor customer asked for service and they said they were both busy didn't even finch care or look twice. I think the customer left the store. Non of my requests where met. And I was as each other time moved out the door so they can avoid dealing with anything that isn't easy.. just give me a quick sale is what I'm sure they are after. I worked for Telstra so I know exactly what was going on. Such a shame!