Come and visit us at your local Telstra Store. You can book a personal shopping appointment and get one-on-one technical advice - everything you need to manage your communication needs.
I had some simple questions about Telstra's NBN offerings. I left disappointed both with what they offer and their customer service skills. They were keen to sell me their overpriced plans that had no relevance to my needs but when I asked for details of the plans I could use it took 3 staff to get an answer and I still wasn't confident that they knew what they were saying.