Come and visit us at your local Telstra Store. You can book a personal shopping appointment and get one-on-one technical advice - everything you need to manage your communication needs.
Thanks to the lovely ladies at the Telstra shop at Muswellbrook Fair. My mum has been unwell for some time and needed a mobile phone for all the times she's in and out of various hospitals and specialists. She actually purchased a Telstra prepaid phone somewhere else (at a local supermarket), but it wasn't connecting to my network for the setup, so I took it to the Telstra shop hoping they could help or at least use their wifi to set it up if my network was the problem. They ended up finding an issue with the SIM and replaced the faulty SIM without charge and realistically they could have just said, 'it's broken, take it back to the supermarket you got it from in the first place.' They fixed the problem and loaded the credit (also purchased somewhere else) ready to go. I see a lot of people bagging local retail on Facebook. I'm not going to say retail in Muswellbrook -or anywhere else- is perfect, but I definitely have more good experiences than bad here in town.read more