Terminix Pest & Weed Control Pty Ltd

In July 2014, I had two houses inspected by Clinton and I accompanied him as he went around every nook inside & out, and he explained what he was looking for, and how the various species of termites behaved. During this, his moisture detector found a potential water defect (maybe cracked grout in the shower tiling) and an outside termite nest which he treated, and signs of another insect pest for which he gave treatment instructions to my tenant.

About a year later at another property, I heard clicking sounds from the wall cavity and remembering Clinton describing this as the sound of aroused soldier termites I phoned Terminix. They didn't exploit the situation at all but suggested to wait as it might be geckos as it was their hatching season, which it probably ...read more

Required an inspection of termite damage in the local area and sent the request via the website. All went well at first - had a call back fairly quickly and a time to quote arranged.

A week later, no quote had been received and there was no telephone call or follow-up from the business.

In the meantime, we had another company quote. They responded immediately and have now been rewarded the job. Their follow-up was spot on, as was the detail in their quote. (So they'll get a good review from me on True Local).

We chose to have this company quote because we wanted to use a local business ahead of one from Adelaide, so it was particularly disappointing that their service and follow-up let them down.