Rushed and felt like part of a production line. The nurse is particularly rude and less than desirable. No time for questions or comfort. I was prescribed an eye ointment that is stocked nowhere in Australia. Along with being prescribed oral tablets that only come in a 56 box, when all I needed was 20. And 20 cost $150 so 56 cost an arm and a leg. Then when I wanted an explanation, Dr wasn't able to be contacted. The many pharmacists I contacted were more helpful. In the end, I found a chemist (only 2 in QLD) who was able to make up the ointment from scratch. Then when I informed the nurse and specialist of the absolute nightmare I went through getting the ointment, they didn't believe me. I will never go there again. Shocking treatment for what you expect in a specialised centre.
Dr Beckinsale and his receptionist on the 7th Floor of the Terrace Eye Centre are amazing, professional, and caring. Dr Beckinsale is a great specialist, one of the best in his field, I'm sure. He's great at explaining things and being super thorough. So glad we got referred to him!