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I've brought my well-trained daughter to this establishment a number of times in her five years, and she's been kindly treated by the kitchen and floor staff (as have I). The management staff is the problem - I've been glared at with and without my small charge, both solo and with a friend or two. A few years ago, when I asked whether the cafe had a restroom I could use, I received a blank stare and a finger pointed to a small sticker indicating males/females in Irish Gaelic.
The food and coffee are fine, but the management staff is better suited to a job in a windowless room with no people, ever.