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Bridal Wear Retailers

The Bridal Centre

11 Reviews
(07) 3034 3000

Level 2, 141 Queen Street Mall

Brisbane, QLD, 4000

Level 2, 141 Queen Street Mall

Brisbane, QLD, 4000

The Bridal Centre

You Deserve the finest gown The Bridal Centre Has it

The Bridal Centre is a family owned business, with more than thirty years experience in the bridal industry. Our spacious showroom provides a private and friendly relaxed atmosphere with professional advice and assistance. If you have seen the rest then come and see the best, satisfaction guaranteed.

Contact details

Payment options

  • Cash
  • MasterCard
  • EFTPOS
  • Visa

Opening Hours Detail

  • Closed Public Holidays

REVIEWS (11)

Very good
6
Good
0
Average
0
Poor
1
Very poor
4

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Help others by sharing your experience with this business.

Emmy89
OVER 5 years AGO

Poor service within the first few minutes. I have recently got engaged and started planning all aspects of my wedding - all going well except when I contacted Bridal Centre.
I contacted them initially on 08/5 to see if I could get a June appointment. They emailed me back on 09/5 with some information I said great can I book in for the 9am appointment... it is now 21/5 and I am still waiting. I am not wasting my time and calling. I have given up on this company. I will now be going to one of their local competitors. In the time they have taken to still NOT reply I have locked in the chapel, reception venue, hair, make up, wedding vehicles, cake, and about to lock in the photographer.... All that in the time that I have waited for them to say if they have 9am free.... poor poor first impression

rwhunter@b
OVER 5 years AGO

Hi Emmy, A search of our records has revealed that we have only received one email on 08/5 and we have not received any further correspondence from you So if it was so important to have an appointment you could have telephoned us we have been here for the last twenty years and would have happily helped you

Rob.

rwhunter@b
OVER 5 years AGO

I just wanted to let you know how fantastic Michelle was to deal with when I came into your store on New Years Eve. She was so knowledgeable and knew which dresses would and wouldnt suit me. She was honest, professional, friendly and personable. Best of all she wasnt at all pushy and let me take my time to make sure my dress was definitely the one. I also really appreciated that she clipped the dresses in so that I could have a better idea as to how the correct size would fit none of the other bridal stores I visited were prepared to do this or even suggest gowns from their collections that they thought would suit me. Michelle knew your dresses inside out and straight away was able to pull out dresses that would look great on me.

Im so excited to receive my dress and am very happy with my choice. I cannot thank Michelle enough for all of her help.

Oscar99
OVER 6 years AGO

I had a wonderful experience at the Bridal Centre. It was my first and only appointment. Their dresses are unique, beautiful and affordable. My consultant was very nice and helpful. I tried on dresses that I thought I would love and would look good with my shape, but none of them felt right. In the last 10 minutes, she recommended a dress that I would never have picked for myself, and it was perfect! I bought it that day. She also did not show me any dresses that were over my budget. They do not provide on-site alterations, but they do have several seamstresses that they recommend.

The Bridal Centre is a great place to go if you're looking for an easy dress shopping experience. Highly recommend

Amanda C2
OVER 6 years AGO

Can not stress enough to any prospective bride looking for their dream dress not to use the bridal centre to find the dress of their dreams. The service is bad in every respect once you have selected your dress and they have your deposit. The dress is not delivered on time. We were told the dress was in stock and we could pick it up but when we got there we were told they did not have the dress in and they did not advise it was in stock when we called prior to making the trip into the city just to pick the dress up. Claimed the dress would be there in about a month. We were also advised that the dress was in the store at the beginning of the year. They request a huge deposit and then payment up front prior to you receiving your dress or even having viewed it. WHATEVER YOU DO - DON'T USE THIS SUPPLIER IF YOU WANT THE DESIRED OUTCOME!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

rwhunter@b
OVER 6 years AGO

Hi Amanda,

We are so very sorry to hear of your experience. It must now be time to contact us so we can do something to remedy this unacceptable situation and we are not prepared to let this pass without the chance for some kind of remedy it is our policy to achieve total satisfaction with all our brides remember we have been at the same address for the last twenty years please call us on 07 3034 3000 and ask for Judith or email her on info@thebridalcentre.com.au

We hope to hear from you soon

Regards

Judith

jesshinks92
OVER 6 years AGO

I wouldnt recommend buying a dress from this store. I paid 3050 for my dress, they demanded a $1000 upfront, which was sooo much more than other stores..but because i really loved the dress i paid that deposit. Had my dress on layby for 3 months, only to get it back to find it had alot of sun damage and was stained with black marks..since the store had my money they wanted nothing to do with me after. So i hadother choice but to see if it could be fixed by a dry cleaner..which it cant, so now i am stuck with this dress.

rwhunter@b
OVER 6 years AGO

Hi Jess,

We are so very sorry to hear of your experience. It must now be time to contact us so we can do something to remedy this unacceptable situation and we are not prepared to let this pass without the chance for some kind of remedy it is our policy to achieve total satisfaction with all our brides remember we have been at the same address for the last twenty years please call us on 07 3034 3000 and ask for Judith or email her on info@thebridalcentre.com.au

We hope to hear from you soon

Regards

Judith

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