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I bought a charger with batteries from 'The Flim Sham Shop'! Took 3 months to get here. Upon receiving the charger, I needed an adapter, which I duly purchased, plugged in the charger & batteries...DOA!! Emailed asking what was the procedure for DOA goods..still waiting a response after a week!
Totally disappointed in the notebook I received the charger stopped working within days and their returns policy did not work. They have been avoiding my e-mails and now months have gone by without resolution. Based on my experience I would never use them again.
I had a similar experience. I was not very happy with their customer service. It was particularly difficult to get my money refunded. It took several months.
I was disappointed with the product I purchased as it wasn't as advertised and did not perform the job it was meant to do. I had quite some difficulty obtaining a refund though they did return my money after a while and repeated e-mails. Note that the website does not disclose a physical address or a phone number so e-mail is the only way to communicate with them.
We use this shop often to buy stuff. It is an internet based shop and we only ever expect to contact the management by email. I reckon if they had a phone number you would pay more for your goods 'cause they would have to pay more staff. That is the beauty of internet shopping great prices and that is what The Flim Flam Shop give. We have emailed a couple of times and they always come back to us within 2 days.
Was a little wary when I read some reviews regarding The Flim Flam Shop but still gave them a go. The product arrived within their defined time range and the quality is excellant obviously the price also. They responded quickly to any query and would recommend them to people looking for niche items at a good price.