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Worst customer service ever - went with my 1yo to meet a friend for coffee, no high chairs, so we decide to get our coffees to go, whilst we are waiting for the coffees we sat down and my 1yo was staying next to my chair; the waitress brought the coffees over and one of them was wrong, she seemed annoyed when we pointed this out and reluctantlyread more
The food is excellent and the coffee divine but the table staff are somewhat rude and arrogant. I have tried to contact the Manager to give feedback directly but there is no email address or any other means of communication other than a phone number. Everytime I have rung its an answering service. Having eaten here several times it annoysread more
I had a very bad experience from very unfriendly and rude staff & management. Not only was I shortchanged I was approached by a very curt management staff telling me that customers had been complaining and were scared from the noise my baby was making and if I chose to stay longer that I would need to sit outside. I was left shocked andread more
The bread is nice. The staff treat you as though you should be honoured to be allowed to hand over your money. I raced in there between hospital visits and caring for a sick child hoping to eat something fast but nutritious. The rudeness and attitude of the staff made the food taste like sand. The healthy Canberra economy has come at theread more