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I don't review online preferring to provide feedback face to face. However, reading reviews I had to share my experiences at the French Corner. I have purchased several items over a number of years, most recently exquisite chandaliers. I have found staff to be very knowledgeable and courteous, and open to negotiating on, what I consider to be, fair prices by comparison. In regard to customer service negative reviews, I c
As an update to my earlier review the dining table has now been replaced by French Corner and I have been pleased that they have sought to rectify our issues.
I have been very happy with the decorator items I've purchased, in particular the beautiful lamps that are so unique and well made. I have had countless compliments on them and the furniture from French Corner, and my house now looks like a true Parisian abode.
I've bought several things from here and I've found the quality, which seemed great in store, to be quite low. I've had to have a bedside replaced because it cracked, and two tables have had the stain lift after a few months after cleaning with just a mild water and detergent solution.
I agree with the comments about management, I find them rude, unhelpful and they ignore emails and calls. Shame, because some of their goods are quite lovely but I would never shop there again.
Response from the owner:
Dear Amy. We have provided you with the Manufactures email response to your query about the stains especially the one caused by make up and table spillage in which he said "I am sorry for the late reply but it looks as though you have tried to colour the area of concern, it may be a little difficult now to get the correct stain back into it, but some stain and a clear coat of wipe on Poly- satin. Re the table top, there must have been something that has caused the top coat to delaminate, once again some stain to balance colour and a 2 coats of Wipe on Poly over the whole top.? As you indicated the timber table was washed with detergent and water and your husband explained that a cleaner had been sprayed on the timber table. Please follow the instructions and if it does not work please get back to us, we have offered to come to your home.