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The Good Guys

12 Reviews

Auburn Home Mega Mall, Shop 7 & 8 Gr Flr. 265 Parramatta Rd

Auburn, NSW, 2144

The Good Guys

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  • The Good Guys
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REVIEWS (12)

Very good
1
Good
1
Average
0
Poor
0
Very poor
10

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Tom2021
OVER 3 years AGO

Extremely poor customer service at the auburn store!!!!
1st in line to pay but the ladies behind the counter to busy chatting away to acknowledge a paying customer waited over 5 minutes left without buying!!!

Astya
OVER 5 years AGO

I give only 1 Star because it was the cheapest product in the market. Everything else is bad, customer service kept throwing me around the different departments, they even hung up on me. The worst is the delivery, 7 hours late AFTER they messaged me saying they’re on the way to drop it off, kept calling them then finally replied my message saying ...read more

Yu Fen
OVER 6 years AGO

terrible service, arrogant staff and manager. shame.

Jamal66
OVER 6 years AGO

Very poor customer service. We bought a fridge 3 months ago. It stopped working. It took Good Guys more than 2 weeks to organise how to be fixed. The shop team leaders treated the matter in very poor way and were unsympathetic that a family with 2 kids are living for weeks without fridge. We will never shop at Good Guys again.

SP30
OVER 6 years AGO

Bought washing machine.It was faulty. Rang the store said they will replace. I was advised that it will be delivered 20April.I took a day off work but when I rang they sid that they don't have it in stock.Then Anne promised it will delivered on 26 April. Took another day off. Try to ring a few times they said she's with the customer. I ask for the ...read more

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