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The Good Guys

7 Reviews

1/ 152-158 Taren Point Rd

Caringbah, NSW, 2229

The Good Guys

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  • The Good Guys
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OVER 5 years AGO

Purchased a TV online for my mother with a two hour pick up advertised. During the order process I nominated my husband to pick up the TV and provided his details as required on the good guys website. When he went to the store to pick it up they refused to allow him to do so because they said the website did not send through the authorisation details. ...read more

OVER 6 years AGO

Was sold a Miele dishwasher including delivery only to be called the next day to be told that Miele dont install at my location.
So today I called 4 times, wasting my time completely as I received
1. piped ads blaring in my ear and no response
2. Hello I'll put you through ....wait and Hello, I'll put you ...read more

OVER 6 years AGO

Poor customer service. We were told incorrect information regarding offers when we initially brought items. In store and on the phone people were not willing to help us follow up with problems from our original sale. Had to call several times just to get through, and then I was continually left on hold until the phone rang out. I would seriously reconsider ...read more

OVER 7 years AGO

The worst retailer to deal with! They are unprofessional, rude and dishonest with their customers!
I bought a LG washing machine almost 1.5 years ago for almost $2000! It has leaked damaging my house and the machine.The machine is unsafe and unusable! after over a month trying to get any remedy from ...read more

OVER 7 years AGO

I wish I could give this store a negative star rating! Never in my life have I received such horrible service!! I purchased a camera from good guys in good faith and decided to pick it up from this store. BIGGEST MISTAKE!! I need to repair the camera so I went back to the store. It took months and months for them to repair the camera. Every time I called ...read more


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