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What a grub of a place , I took an add from THEIR OWN WEBSITE about a coffee machine for $164.00 and when I got there , this machine suddenly was $288.00 . The young bloke that was serving me then asked an older bloke who said ( its a cash back offer ) there is NOTHING mentioned about CASH BACK in their add .
I'd been in the store a few times to find out about fridges and sinks. We initially had to wait for some service but the quality of the information was very good and the staff were very helpful. Once we'd made our decision, Jessica was extremely helpful with prices. She bettered a quote we had on a fridge by $300, she price-matched the sink, tap and filterread more
After submitting my last post I have had the chance to meet with the new manager to discuss my concerns re previous poor customer service .. I had left my number for the manager to call me expecting no call .. I was rather surprised to hear back and even more surprised to have an hour long phone call where we both actively discussed process andread more
I have made many purchases at this store since it opened, but it has deteriorated over the past few years. The front counter staff are very pleasant and helpful, but the sales staff are uninterested, and unhelpful, in the main. I made a purchase during the heatwave last week, could only assemble half of the fan...took it back to store, where aread more
Large store .. few customers and almost as many staff .. most appeared not to be actively assisting customers .. knew what I wanted to purchase and planned to buy it .. after 15 minutes waiting for someone to assist me with staff seeing I was waiting with my young daughter for assistance I decided to leave .. asked for Manager in my way out to discussread more