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The Good Guys

6 Reviews

Northpoint Retail, Windmill Crossing, Building 1, 11 Trade Court Glenella

Mackay, QLD, 4740

The Good Guys

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  • The Good Guys
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REVIEWS (6)

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Ldizzle
3 months AGO

Clearly the OWNER & MANAGEMENT don't read their customer reviews and this is causing them to lose sales, including me. I literally stood still for 15 minutes (no word of a lie) next to the washing machine I was wanting to enquire about. Not one sales person approached me in that time. The one man who did come over went to the couple nehind me, who'd ...read more

Adprice
OVER 6 years AGO

Terrible service! Bought a dishwasher for my rental property over the phone was assured by the salesperson that they had 3 in stock. Arranged with my access with my tenants, and when my plumber turned up to pick up the dishwasher they told him they had sold out. That cost $120 call out fee! Took 9 phone calls to get onto some one in white goods, ...read more

MummyH
OVER 10 years AGO

Will never step foot in this store again - Buyer beware!! Management and staff are both rude & arrogant.

In this time of internet shopping you should look after your customers. Have purchased from many Good Guys stores around Australia & they have all been great but your store is the worst, Shame on you!

rangersboy88
OVER 10 years AGO

Dealt with this store for the last time. The service was terrible and the management is arrogant. Customer service is abysmal. Management should remember that its hard times in Mackay and the days of poor customer service is over!!

Teacherj
OVER 11 years AGO

Terrible store. Was treated with sarcasm and rudeness after they were unable to deliver the fridge I had purchased (it was damaged) on the day they were suppose to. I was then pressured into buying a replacement fridge which was more expensive and was lower quality. I have bought from many other 'Good Guys' stores and they have always been ...read more

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