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I ordered a hotplate and an oven from the Good Guys off ebay.
They contacted me immediately and made arrangements for delivery the next day.
The delivery driver was friendly and right on time.
Overal,l I found them very professional and I would purchase from them again.
We've been keeping our eyes on the prices of fridges during the last couple of months and during eofy sales, The Good Guys have been by far the cheapest, the staff are always helpful and friendly here and if they don't know the answer, you can guarantee they will find out for you.
We love our new French door fridge!
The Good Guys Oxley staff were apathetic and unknowledgeable, bordering on rude and arrogant. This is the first and last time I will be purchasing from them. We should have left the moment we saw the majority of staff (particularly those at the front counter) behaving the way they did.
We entered the store in an excellent mood but left with a bad taste in our mouths and it was my mistake to even go ahead with the purchase. The cashier was the worst. Who knows if the staff are always like this or if weekend staff just hate working on the weekend? I will never know because I will never be comingread more
I rang them up to ask about a freezer and yep they said they had it in stock and could deliver next day. Go in to pay for it but they have no stock the sales person said but they do have a more expensive freezer and no delivery the next day.
Spoke to the management, they told me would have freezer between 11-1pm and I said no the sales person said would be first delivery they called me a lair and said no their sales person did not say that. The way they spoke to me had me in tears on the phone the belittling and was not good. The delivery people who turned up at 2pm said it was strange but management kept calling them telling them to delay my freezer till end of day. So I lost $300 worth of Food. I tired to explain it to them but they didn't care all they kept saying was Nothing I Can do and then laughed. Where is the customer service all I wanted was for someone to say Sorry but instead I get called names. Worst store ever will never go back.