Have a picture to share?
Upload it to help other users learn more about this business.
I just wanted to share a very poor experience I had at the Thomastown store on the 28th December. I wanted to buy a set of Logitech Z623 speakers, Bing Lee had them advertised for $119 online, whereas Good Guys was $219.
I was going to get them from Bing Lee but then read your Price Match Guarantee/Promise and thought I would pop in and pick them up.
I originally spoke to Craig from the Audio section about price matching and he said to me that they wouldn't price match as "Bing Lee is from NSW andread more
Very rude staff. Bought an Airfryer and its tray won't fit properly. Took it back to thomastown store without using it and the guy (a young kid) from home appliances department said "You have your fingerprints all over it, we can't sell it to anyone else". When tried to get the issue resolved with other staff members, his mom, who also works there, got angry and started misbehaving. Store Manager appoligised on their behalf but seemed helpless. I made an official compliant on their website but no action taken. Never going to this store again.