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Fantastic over the phone service from Tyson. Needed a Macbook ASAP delivered to Bundall store for pickup - went out of his way to drop it off at an employee's house to deliver the following morning! Thanks Tyson - son can do his homework after all!! 10% discount on Apple products too good to miss!
Terrible after sales service and failure to abide by their own customer service charter and extended warranty terms and conditions. Think twice before spending your hard earned at this store. Repeatedly failed to call back despite promises to do so. Failed to replace my elderly mother's TV which broke down with an equivalent model ( would you accept a TCL or JVC replacement for a Panasonic FHD LED LCD TVs??
The Good Guys at Tweed Heads is a store I love visiting. Great range of products, great competitive prices and the great service. I always check elsewhere for products and pricing but always come back to The Good Guys... it seems like most of the electricals for out house has come from this store.