I bought a little CBF from these guys about 4 months ago. Good price - no pressure to buy anything from the staff. Done my homework... the price was ok. No steal but the bike was straight. Had it serviced by them a month later. Got it back and it ran sweet. 5000 kms later in 3 months of mid winter riding and I take it back for the next service and picked it up that arvo - it's now running like new. It was just a $170 service but it runs perfect. This is no slap up review. I don't know anyone there but they have done everything right for me like I bought a $36K Goldwing!!! Honestly.
I went into the midland store with full intent on purchasing some accessories (jacket + boots) and received absolutely no service.
I was the only one in the store at the time and very visibly trying on products. Someone else came in a while after I was there and it didnt take long for someone to ask him if he wanted help. I got discouraged and took my business elsewhere.
This is the second time I have been in this particular store and the first experience was exactly the same.
I hope your experience is better, I wont be going there again.
Saw a bike that I was interested advertised online. When I arrived I found that it had minor crash damage (not a serious problem given that it was at a very reasonable price), no books and absurdly low kms (less than 1000km per year). As a uni student who can't afford to purchase what could potentially be a dud bike that would have to go to the mechanic every other week I asked to purchase a warranty on top of the full asking price. The sales staff seemed oddly unsure of this (despite me having offering to pay in addition to the full price) and brought out their management who quite rudely insisted that I didn't need a warranty. Finally, the sales staff (who, apart from the issues with the warranty had been quite helpful) agreed to look into the warranty, but unfortunately by this stage the finance officer had left, meaning that we would have to sort out said warranty the next morning. However, when they called the next morning, it was instead to tell me thatread more