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Computer Services & Repair

The Original PC Doctor

40 Reviews

Head Office, Unit 16, 87-91 Heatherdale Rd

Ringwood, VIC, 3134

The Original PC Doctor

Voted Australia's #1 First Choice For Same Day On Site Computer Repairs and Services. If We Can't Fix Your Computer You Don't Pay a Cent. Servicing All Areas With Local Technicians

The Original PC Doctor is a Melbourne based business since 2001. Our focus is on quality and professionalism. We are offering same day services for all Melbourne computer users. We can fix your PC or MAC at your home or business. We also have small business specialists on the team who can advise you on the best way to get the most from technology and help you focus on what you do best. We offer 1 year onsite guarantee on all parts sold. Customers love our 14 day work guarantee, if the problem comes back or if there are any issues with the work done we will send the same technician out on the next available appointment free of charge. We guarantee we can fix your computer issue or you won’t pay a cent.
Why Choose Us?
* No Fix No Fee - If we can't find the problem or offer you a solution there's nothing to pay!
* Same Day Service - We send the experts to your Home or Business
* 14 Day Work Guarantee -If it's not right we will fix it at our expense on the next available appointment.
* Onsite Appointments that suit your busy lifestyle - Weekdays, After Hours and Saturday
* We do it all - PCs, Macs, Laptops, Tablets and Servers
*Local Service - We have local Technicians Servicing all Suburbs
* Fixed appointment times - Means no waiting around. We understand your time is important!
* Fast Repairs - We carry all parts and accessories including new desktops and laptops!
* Proven Track Record - Over 10 years in business and thousands of satisfied customers!
Our Services:
*Servicing Homes, Businesses and Retail
*PCs, Laptops and Apple MACs including all Hardware and Software Repairs Support
*Virus, Spyware and Malware Removal and Prevention
*All Types of Hardware, Desktop and Laptop Troubleshooting and Repairs and Upgrades
*Software Installation, Troubleshooting and Support
*Networking, Email, Wireless and Broadband/Internet Setup and Troubleshooting
*Small Business Advice including Server Software Installation and Maintenance
*New Computer
...read more

Contact details

Visit website Email this business
1300 723 628 0405 797 468
71324765766
160003832

Specialisation

  • VPN
  • Backups
  • IT Consulting
  • Installation
  • Hardware Solutions
  • Network Cables
  • View more (41)

Opening Hours Detail

  • Online Service
  • Contact 24 hours
  • Appointments Available

Brands

  • We stock thousands of computers and peripherals brands
  • the mains ones listed here
  • if it's not listed here chances are we can order it in for you; Apple
  • Hewlett Packard
  • Asus
  • Acer
  • View more (10)

Payment options

  • AMEX
  • MasterCard
  • Visa
  • EFTPOS
  • Cash
  • EFT
  • View more (3)

REVIEWS (40)

Very good
27
Good
3
Average
0
Poor
0
Very poor
10

Tell people what you think.

Help others by sharing your experience with this business.

Justwantmylaptop
UNDER 1 MONTH AGO

Do NOT use the original PC doctors. They took my laptop for a month and retuned it unfixed and more broken. Throughout the month I was chasing them up, trying to find out where my laptop was. I asked for a replacement laptop whilst mine was being “fixed.” They not only gave me one that didn’t work, they tried to get me to trade it for my laptop - at a cost to me! They handed the laptop back more broken (speaker cables torn off) and didn’t process my refund for weeks. I had to chase them up twice for that too. They’ve offered to assess the speaker issue and potentially fix it, as it “might not have been them who did that damage.” It couldn’t have been anyone else! The customer service has been terrible as well. Buyer beware.

antonio.G
OVER a year AGO

LONG STORY SHORT, LAPTOP KEPT DYING, SAID MY HARD DRIVE FAILED AND REQUIRED A "CLEAN ROOM" TO INSPECT THE DAMAGE, CHARGED ME $189 JUST TO INSPECT. TOOK FOREVER TO RESPOND. FINALLY TOLD ME HARDDRIVE IS DEAD, DATA RECOVERY IS NEEDED AND IT'S GOING TO COST OVER $900 TO RECOVER THE DATA.

LATER THEY TRIED TO CHARGE ME $400 TO GET A NEW HARD DRIVE AND INSTALL OPERATING SYSTEM.
A HARDDRIVE IS ONLY $89 FROM MSY, SUCH A RIP OFF!

Teepee 71
OVER a year AGO

We had Andy out today to repair our laptop. It was fixed in 15mins! Very happy. Original PC doctor was easy to contact, good communication and reasonably priced. Thanks Andy for great friendly but professional service ??

thepcdoc
OVER a year AGO

Hi TeePee 71, thank you for posting your fantastic feedback on the team. We're pleased that you enjoyed your First Class experience with Andy and the team, as providing quality service is something that we pride our organisation on. We are 100% committed to continual improvement on our products, people and processes. Thanks again, The Original PC Doctor.

Ascot 4
OVER a year AGO

Very pleased with the service we received from Eugene, who was friendly & professional and very competent and sorted out our internet and technogolgy issues in no time! We will defintiely call Original PC Doctor in future.

thepcdoc
OVER a year AGO

Good Morning Ascot, at The Original PC Doctor we pride ourselves on our quality customer service capabilities. Our staff prides themselves on delivering a quality experience and we were delighted to hear that you enjoyed your experience with Eugene and the team. We have passed on your feedback to Eugene. Kind Regards, The Original PC Doctor.

scared of technology
OVER a year AGO

This is why I hate computers and why they scare me stiff. I took ages just getting onto writing this site to wrote this review. Today I had an email problem that was frustraing and annoying me. When I rang the Original PC doctors they connected me with James within 10 mins and despite me being very skeptical the problem was solved remotely within minutes. I've had them help me in the past and they are always very friendly and helpful. I couldn't recommend them more highly.

thepcdoc
OVER a year AGO

Hello, we're delighted to read this wonderful review on your recent experience with James. Thank you and happy computing, from the team at The Original PC Doctor.

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