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Medical Centres

The Valley Plaza Medical Centre

6 Reviews
(02) 9826 8777

Shop 5B Valley Plaza, 189 Wilson Rd

Hinchinbrook, NSW, 2168

Shop 5B Valley Plaza, 189 Wilson Rd

Hinchinbrook, NSW, 2168

The Valley Plaza Medical Centre

Contact details

Visit website
(02) 9826 8777
(02) 9826 8700

Services/Facilities

  • Walk-in Appointments
  • After Hours Service
  • By Appointment Only

Specialisation

  • Family Practice

REVIEWS (6)

Very good
2
Good
0
Average
0
Poor
1
Very poor
3

Tell people what you think.

Help others by sharing your experience with this business.

AngVl
OVER 3 years AGO

What a fantastic Medical Centre! My husband and I have been going there for years, we have never had an issue. I don't understand the negativity of some of these comments. I don't usually leave comments, but as I was looking for something else, this popped up, so really I need to set the record straight.

The reception staff are very professional, kind, organised and caring. Their quality of care for their patients is top priority, and their genuine concern for their patients IS their first ...read more

rose julie
OVER 5 years AGO

I have always found the staff and Doctors from the medical centre to be helpful, friendly and caring.

Loze
OVER 5 years AGO

Terrible. I was on hold for 10 minutes at 10am, I thought they forgot about me so I hung up rang back and got line busy! Its like they took the phone of the hook. Get quicker phone service!

NSWBM
OVER 5 years AGO

Thank you for your feedback, we are deeply concerned that your experience on the day mentioned was not optimal. We have a commitment to training and developing medical centre personnel with the highest level of focus on quality patient care and we will endeavour to improve the customer service experience in future. Please feel welcome to call the Practice Manager if you have any other concerns in future

austron
OVER 6 years AGO

What is good: Reception only if you don't question anything. What is not good: Anything else in my first experience. Very disorganised and careless with respect to the patients. I was sick and after getting into the queue I had to go home and come back after 2 hours. After two hours I was finally with the doctor. The doctor brushed me off after 2 minutes. Just don't eat anything and drink water and you will be fine" That's it! After one week I'm still sick. Guys pray to be healthy. But have faith. Hospitals are only 8-9 hours flight from Sydney!

petsen
OVER 6 years AGO

Green Valley Medical Centre was a great Medical centre several years ago. After being bought over by a Medical "corporation" they have become atrocious. Book an appointment and you wait more than an 2 hrs, you get placed in the queue according to how sick you look rather than how sick you may actually be. The reception staff are okay but do get snappy when you ask when you might be seeing a doctor (even though you made an appointment). Only one doctor has remained on the staff since the practice first opened and hired staff. Attitudes of a couple doctors there are terrible and don't go there for a routine check up they diagnose by sight alone.



Primary care is terrible and the place is supposed to help treats you worse than just another number. I can't bring myself to ever go there again.

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