As one of Australia's leading hair salons, we strive to offer our clients the ultimate hair experience. From the moment you make your appointment we want you to be invigorated, excited, and looking forward to your chosen treatment or ritual.
- Blow Drying
- Massage Chair Wash Points
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- Off-Street Parking
- Gift Vouchers
- Student Discounts
- Package Deals
- Walk-in Appointments
- Charge Card
- Gift Vouchers
- Barter Card
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Opening Hours Detail
- Online Service
- Flexible Hours by Appointment
- Closed Public Holidays
- Appointments Available
- Contact 24 hours
- Times Vary - call for details
- All Ages
- Wedding Parties
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- Show Pony
- Great Lengths
Definitely the best hair salon I've ever been to. It's beautiful, they have a great range of products, fantastic equipment and the staff are very professional and delightful to deal with. I got my hair coloured and couldn't be happier. I left very relaxed, like after a spa treatment! I highly recommend Theory for hair.
What a beautiful experience it was having my hair taken care of by such professionals. Theory is not only a beautiful place to visit but the staff are genuinely the most beautiful people to be around. The staff are talented, helpful and completely professional. Relaxing in a massage chair, surrounded by the scents of amazing products and talented colouring and cutting specialists???? Just blissful ??
I have been at theory for hair before and I was very happy with my hair cut, color and service! So I wanted to book another appointment today and I experienced the worst customer service ever. The staff on the phone was extremely un polite, inpatient, and using very unprofessionally demanding tone. Customers doesn't need to know that you had a busy or bad morning. Very dissapointed, please send this person to customer service training! Although I had an excellent service in my last visit in the salon, this phone call makes me wonder if I want to go back there......
This review is unwarranted & one sided
You have been to our salon before & enjoyed it, then purchase an online offer that is 'valid for new clients only'
The offer is valid for Tuesday Friday until 5.30pm & I did suggest 2 dates you could reserve an appointment, but you only wanted late nights or Saturdays! that's not rude, that's me trying to help & you not reading the T's & C's of the offer
Came in this afternoon for my 1pm appointment (with a living social voucher) that I booked in on 30 December. Despite having the email chain confirming my booking, I arrived today to find that I wasn't actually booked in! Whist the staff at the counter said the emails were from them, they blamed someone else at the salon for not putting it in the system.
In addition to this, I was told that because I have been once before around 2+ years ago that I wasnt a new client and that I couldnt use the voucher unless I paid an additional $50 (so a cut would have been $99). I explained that I wasnt an existing client that I have been someone elses client for 2+ years and that I hadread more
The simple solution for you is to call LS & ask for your money back!
It is hard for us to distinguish the intention of your multiple, relentless reviews
As we delete these nasty comments you repost them, if you canâ??t post on our FB page, you repost on your own & thenread more