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Great service, very useful report.
I've used TBIWA for brickwork and most recently PCI inspection on the house we're building and can highly recommend getting them in. They must of learnt from the negative review they have on here as I found the staff very helpful and accomodating every time I called to ask questions which I did a lot as we (rightly) felt our builder was bull$4ittin6 us quite a lot.
Thanks to these guys, the issues we were worried about plus more we hadn't even thought to check (strapping in the roof space, paint under doors etc) are being fixed by the builder because they can't argue with the report. The fact the inspector is an ex-supervisor means he knows what to look for and what is/isn't acceptable. He hasn't nitpicked and pointed out some of the things we didn't like are not worth arguing about and we feel so much better having had an independent party mediate and back us up.
Will definitely use again in the future.
had a pleasant experience with these guys, great customer service was provided, all questions were answered in a prompt manner and staff were very polite and helpful. Inspector arrived early to site, reports provided were great better then expected. overall I had a great experience and would definitely recommend using them.
Started off all good. I wanted to be on site. Inspector arrive an hour early and left before I arrived apparently my request was not passed on. They did not inspect the roof-space due to limited access. I would have been happy to move furniture with the tenant if I'd been there so he could gain access. I complained to management staff and they arranged another inspection. They arrived 30min early - same problem, would not wait for my arrival. Was rude on the phone, and management staff ceased being useful. I will not use them again.
Report is reasonable. Contains no thermal imaging. Generally a good summary of the property minus the limited access due to furniture.
To top things off, it turns out a stump of the house was completely eaten out. A total fail from this company. Do not use them!!!