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This company is hopeless! I asked for a product to be delivered to a major Melbourne address and the driver listed it as Undeliverable: unable to locate address. No card in the box, because of course, that would have been a giveaway!! So, after the weekend, neither that consignment, NOR a second one due for delivery that day, were delivered. Same alleged reason Undeliverable: unable to locate address. I called the stated number, but that takes one to the Phillippines,read more
This company gives a whole new meaning to the word incompetent. How do they stay in business??? From rude staff that can't think (or talk) outside the box, to drivers who don't know what a door bell is to 'senior managers' who put shame to that title. Goodness people. Sad thing is online traders use them a lot. They must be cheap. If you can, keep away...or ask companies you buy from to look for alternative ways of getting the item to you.
Very bad delivery service. Very bad customer service. Delivery did not take place on requested day but on a day stated as not available. Left a card stating "you were not home" and to phone them. When contacted, ignores questions as to why this happened, but confirms item with courier for delivery the day of the call. Delivery promised on phone, never took place, neither the next day. No phone call from them to explain why. To date drama continues and item is stillread more