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Attending a conference just across the road from here I came by a few times and saw some of the same characteristics - some good and some not great.
On the positive side, staff were friendly and happy to explain the range of food/drink available and it was good quality and tasty on the whole and a good range. Price was about what I'd expect, perhaps a bit cheaper. Coffee was fresh and hot.
The frustrating thing though is that by about 1.00 they just about ran out of food - including their rolls/snacks. Whatsmore by later in the afternoon I'm not sure why they stayed open as there was about 1 staff member on who was usually cleaning up. This was a shame because if they'd had stock I would have loved some of their foods.