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Motorcycle & Scooter Repair

TOTAL BIKE CARE

2 Reviews

2, 168 SIGANTO Dr

Helensvale, QLD, 4212

TOTAL BIKE CARE

ALL MAKES - ALL MODELS ROAD BIKES - DIRT BIKES - QUADS

FULL SERVICE WORKSHOP
TYRES - BRAKES - BATTERIES
REBUILDS - REPAIRS - RWC's

Contact details

Visit website Email this business
(07) 5580 6686 0417 565 494
(07) 5665 7660

REVIEWS (2)

Very good
1
Good
0
Average
0
Poor
0
Very poor
1

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Venkata Tanikella
10 months AGO

It was my first Visit to service my Suzuki boulevard S40 couple of months back and nothing but trouble after that. I have an oil leak from the gear box and they could not locate where the source is from even after seeing them 3 times. They let an outside roadside assistance mechanic handle my bike who didn’t know how to fix the gearbox plate and screwed wrong way and damaged the belt wheel. I had Perfect running bike after service ended up with leaking oil don’t know where it is coming from and scraped gear box cover and belt wheel????

PAUL-TBC
10 months AGO

Hi Venkata, thank you for review, could i clarify a couple of things, The service was performed on the 22nd november 2018, you called back in yto my shop early in February 2018 and described an oil leak to us, we were, as usual, exceptionally busy and as such i looked at your bike straight away with the assistance of a "30 year mechanic" who was here performing rwc's for us, we attempted to tighten your Stator cover after discovering the leak was in this area, "you were not charged for this service", and we explained that if the problem continued we would have to replace the gasket & seal.
The Sprocket cover was incorrectly fitted and upon your return a few minutes later, we corrected the issue, when you contacted us a few days later, we ordered the parts and confirmed we would replace them without a labour charge.
Hope to talk soon
Paul - TOTAL BIKE CARE

Venkata Tanikella
9 months AGO

Hi Paul, thank you very much for contacting me and assisting me in Fixing the issue without labour charge. Bike has been great after that and thank you once again.

davey0007
OVER 4 years AGO

Service is top notch & the guys are really helpful. Its nice to deal with an independent shop that actually cares about it's customers.

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