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I would never rent from this company again. Cutting hundred off of my bond because of some weeds in the garden. The male I am dealing with is rude and arrogant. They just try and grab money. Im sure the owners dont get to see the stuff they make you pay for, even though the house was cleaner than when I rented it. Feel like I have been bullied into a corner!
Do not rent your property through this business!!!!
So many issues, such as:
They took 12+ weeks to find a tenant for my house, even though it's in an average suburban area and in good condition. Our agent went on holidays, and so nothing was done as far as opening up the property etc.
They do not complete the inspections properly.
When the final inspection came on our property, they missed major damage and made us do all the work to chase up tenant for costs related to the repairs.
They make no effort to call you back, and avoid putting anything in writing!
So disappointed with their service, even after discussing it with them, nothing has been done :(
I would not recommend this company. As a tenant, this company is impossible to deal with. You don't expect to be able to reach your real estate agent, but this company will not even call you back if you are renting through them. They are not only irresponsible when dealing with matters of maintenance but they only attend to the issue 3 months after your call, or maybe never at all. The bond inspection is uptight and crazy. They will charge you for small marks on walls - and I mean barely visible. Anything to line their pockets I assume.
I have just spoken with my landlord and they feel the same from their position. They thought the agent was "taking care of all of our needs as she wouldread more